Help Centre & Frequently Asked Questions
Help Centre & Frequently Asked Questions
Get quick answers and expert support for all your vaping needs. Vape Escape UAE is committed to safe, legal, and responsible vaping across the UAE.
Top Frequently Asked Questions
Vaping is widely seen as a safer alternative to smoking traditional cigarettes. It requires two main components: a vaping device and a compatible e-liquid. The device heats the e-liquid to produce vapor, which is inhaled by the user.
In 2015, Public Health England reported that vaping is approximately 95% safer than smoking. While not risk-free, vaping eliminates many harmful toxins found in combustible tobacco.
Many adult smokers use vaping as a smoking alternative or step-down tool. Results vary by individual, but vaping allows nicotine control without tobacco combustion.
Yes, nicotine is an addictive substance. However, vaping allows users to control and gradually reduce nicotine intake if desired.
Nicotine strength depends on your smoking history and device type. Heavy smokers often start with higher strengths, while light smokers prefer lower levels.
Product Information
Most e-liquids contain Propylene Glycol (PG), Vegetable Glycerin (VG), flavorings, and optional nicotine. All ingredients sold by Vape Escape UAE comply with regulatory standards.
Shortfills are large bottles of nicotine-free e-liquid with space left to add nicotine shots. They are popular with sub-ohm devices.
Nicotine salts provide a smoother throat hit and faster nicotine absorption, making them ideal for pod systems.
Higher strengths are achieved using nicotine salts, which are smoother than freebase nicotine. Availability depends on UAE regulations.
Delivery Questions
We offer reliable delivery services across the UAE with trusted courier partners.
No. Currently, we only deliver within the United Arab Emirates.
Returns are accepted only for damaged, defective, or incorrect items. Please refer to our Refund & Return Policy for full details.
ESMA & Compliance
ESMA (Emirates Authority for Standardization and Metrology) regulates vaping products in the UAE.
ESMA ensures that all vaping products meet UAE safety, quality, and labeling standards.
All products sold by Vape Escape UAE are sourced and supplied in accordance with ESMA regulations.
Get in Touch
At Vape Escape UAE, we provide customer service the way we’d want to experience it ourselves. Our dedicated teams in the UAE and the UK are here to help with everything from simple queries to complex support.
📍 Vape Escape UAE Store: Near Zada Tower, Sheikh Zayed Road, Business Bay, Dubai, UAE
📍 Emirates Vape Shop: Dubai Mall, Downtown Dubai, UAE
📞 Phone / WhatsApp: +971 58 636 7801 | +971 52 769 2567
🕒 Business Hours: Mon–Sat, 10 AM – 9 PM (Local Time)
🌐 Websites: VapeEscapeUAE.store | EmiratesVape.shop








